Call me now
Leave your number and tell us what the boiler is doing. We pass it to a vetted local Gas Safe registered engineer, who calls you to arrange the work.
Request a call-back
Two things we need: your number, and the problem. Everything else is optional.
We use your number only to deal with this enquiry. To arrange the work we pass your details to a vetted local Gas Safe registered trade partner who will call you. We do not sell your details, we do not add you to any marketing list, and you can ask us to delete your details at any time — see our privacy policy. We cannot promise when an engineer will call or what the work will cost; that depends on the engineer and on the fault.
What happens next
- Your number and the fault reach us straight away
- We pass them to a vetted local Gas Safe registered engineer
- The engineer calls you to talk through the fault and arrange a visit
- You agree the price with the engineer before any work starts — you are free to say no
Smell gas? Do not wait for a call-back. Do not touch electrical switches and do not use a phone indoors. Open windows, turn the gas off at the meter if you can reach it safely, leave the property, and call the National Gas Emergency Service on 0800 111 999 from outside. That line is free and answered 24 hours a day. It is the national emergency line, not our number.